Frequently Asked Questions

  1. What is Greater Ramsey Water District?
  2. How do I become a member and how must does it cost?
  3. What is the monthly cost of the services?
  4. When must I begin to pay the monthly water bill?
  5. Who reads the meter?
  6. Who can install the services?
  7. Do I need a water softener if I received water from GRWD?
  8. If I notice the water is different what do I do?
  9. If my sewer is backing up what do I do?
  10. Can I have my sump pump hooked into the sewer system?

1. What is Greater Ramsey Water District?

Greater Ramsey Water District (GRWD) is a water district established under section 61-35-25 of the North Dakota Century Code. The district lines have been recorded with the State Engineer which allows GRWD to provide potable drinking water to residents of the district and in some cases outside the district line by agreement with the other water districts. GRWD operates in 9 counties in east central North Dakota and is governed by a 7 member board of directors elected by the membership for staggered 3 year terms from 3 wards within the district. GRWD also owns and operates a rural  sewer system located by Devils Lake. The headquarters are located in Devils Lake, North Dakota.


2. How do I become a member and how must does it cost?

In order to become a member of Greater Ramsey Water District you are required to complete a Rural Water Signup Form. Once this form is completed, GRWD will evaluate the service location for sufficient capacity. If the area has capacity, the sign up costs must be paid in full, a water user’s agreement must be signed and all easement work must be completed. Once all items are completed, you will be considered a member in good standing. The cost of a membership is $800 for the water service. The sewer portion of the membership is determined by contract with a developer or the amount of special assessments paid at the service location. In addition to the hookup fee, all new users are required to pay the cost of any distribution and service line necessary to bring water service to the service location. Greater Ramsey Water District furnishes the meter package, curb stop, saddle, corp and tapping of the main. GRWD does have a construction policy which helps pay for a percentage of the construction. (see construction policy)

When hooking up to the rural sewer system, GRWD does not supply any parts for the install. All costs are bore by the member which does include a septic tank.


3. What is the monthly cost of the services?

The monthly minimum rate for water users must be paid every month whether or not water is used. In addition to the minimum, a usage fee is charged which is calculated from the meter reading. Sewer users are also charged a monthly fee for service. Click here to view current rates.


4. When must I begin to pay the monthly water bill?

Billing begins as soon as the main has been tapped by GRWD. All water used must be metered. When the plumber or contractor is ready, a meter assembly will be issued from the office. In most instances, the meter will be installed within a few days of its being issued. Once installation is completed, you will need to notify the office and make arrangements for the meter installation to be inspected by a Greater Ramsey Rural Water District operator.


5. Who reads the meter?

GRWD has an automatic meter reading system which reads the meter thru the phone lines or by radio signals. If your meter is cannot be read automatically the monthly bill will have green print and red blocks to entry the meter reading in the lower right hand corner. If your meter can be read automatically, the monthly bill will have black print and no blocks to enter the meter reading. Put the bottom portion of the monthly bill along with the monthly payment in an envelope supplied by Greater Ramsey Water District and return by the due date. With the introduction of this website, you are now available to submit your monthly meter reading online. Members generally receive the bill around the 26th of the month. Payment is then due by the 15th of the following month. Penalties are added for late payment as well as failure to supply a reading.


6. Who can install the services?

You must hire from a list of pre-approved contractors. These contractors are licensed and have certificates of insurance on file with Greater Ramsey Water District. They are familiar with rural water line installation. For reasons of safety and liability, no exceptions will be made to this policy.


7. Do I need a water softener if I received water from GRWD?

GRWD treated water is considered low in hardness but some members feel they enjoy water that is softer. It is a matter of personal preference if a softer is needed.


8. If I notice the water is different what do I do?

Sometimes the water may have a sight color or odor, if experience any problems call GRWD to report the problem. You must get prior authorization from GRWD to flush the water thru the meter. If approved, you must record the meter readings to be eligible for credit on the gallons flushed.


9. If my sewer is backing up what do I do?

If you experience sewer backup and you are on the rural sewer system, the first thing to do is to call GRWD to dispatch personnel to check the level of your septic tank. If the level is above the normal working level, GRWD will pump the tank and investigate the problem of the sewage not flowing out of the tank. If the tank is at working level you will be instructed to call a plumber to investigate the reason why sewage is not flowing to the tank. GRWD does not charge for tank investigation.


10. Can I have my sump pump hooked into the sewer system?

Sump pumps cannot be hooked up the rural sewer system. This is a violation and you will be fined if you do not correct the problem.



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